STORE INFORMATION
Shipping & Returns
We make chess sets with the colors you choose. Here’s what to expect after you place an order.
Shipping
- We currently ship to U.S. addresses only.
- Shipping is $4.99 per chess set and is added to your order at checkout.
- Sets are prepared with your selected colors, so preparation time can vary. If you need your order by a specific date, email us before ordering for an estimate.
- Enter your complete shipping address at secure checkout. If your order needs attention, we’ll contact you at the email provided with your order.
Returns & order issues
Chess sets are prepared in the colors you select, so custom-color sets are final sale for change-of-mind returns. If your order arrives damaged or differs from what you ordered, email us within 7 days of delivery with your order number and a photo. We’ll work with you on a replacement or refund.
Please contact us before mailing anything back so we can provide the right instructions.
Contact
Questions about an order, shipping, or returns? Email chessthinkfirst@gmail.com.